Warranty Statement

Limited Warranty – Twenty Four Months

The SunRay pump motors come with a 2-year limited warranty.
👨‍🏭 0-3 months: 100% covered of motor replacement, out of pocket: $00
👨‍🏭 3m-6m : 75% covered of motor replacement, out of pocket: $275
👨‍🏭 6m-12m : 50% covered of motor replacement, out of pocket: $550
👨‍🏭 12m-24m : 25% covered of motor replacement, out of pocket: $825
Shipping charges are not covered (USA Shipping out of pocket: $25-$100)

SunRay warrants to the original consumer that its products shall be free from defects in material and workmanship under normal applications and service conditions for a period of twenty (24) months after the original date of purchase, but not to exceed (30) months from the date of manufacture. At its option, SunRay will repair or replace any SunRay product, which has failed due to a defect in material or workmanship during this warranty period. A SunRay series controller (if needed) must be installed in conjunction with the pump to validate the warranty. This limited warranty shall not apply if the SunRay product has been damaged by unreasonable use, accident, negligence, mishandling, misapplication, alteration, modification, abrasion (sand or pebble tech damage to pump), shipping, service or modification by anyone (other than by SunRay), or failure which are caused by products not manufactured by SunRay, or should the products serial number being altered, or by damage that is attributable to an act of God, or by any other causes unrelated to defective materials or workmanship. Any disassembly whatsoever of the product voids all warranty.

The original purchaser MUST complete and send in the warranty registration card, with the pump serial number and the controller serial number for warranty validation. No warranty performance will be rendered without a valid warranty card on file at the SunRay factory.

There are no express warranties except as listed above. SunRay shall have no responsibility for damage to property, persons, animals, or other loss or injury resulting from the use of a SunRay product. The purchaser’s exclusive remedy shall be only as stated herein. This warranty is in lieu of all other warranties expressed or implied.

Except for the warranty that the products are made in accordance with the specifications therefore supplied or agreed to by customer, SunRay makes no warranty expressed or implied, and any implied warranty of merchantability or fitness for a particular purpose which exceeds the forging warranty is hereby disclaimed by SunRay and excluded from any agreement made by acceptance of any order pursuant to this quotation.

UNDER NO CIRCUMSTANCES WILL SUNRAY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, LOSS OR EXPENSE ARISING IN CONNECTION WITH THE USE OF OR THE INABILITY TO USE ITS GOODS FOR ANY PURPOSE WHATSOEVER. ALL PRODUCTS ARE SOLD AS IS WITH ALL FAULTS. SUNRAY MAXIMUM LIABILITY SHALL NOT IN ANY CASE EXCEED THE PURCHASE PRICE FOR THE GOODS CLAIMED TO BE DEFECTIVE OR UNSUITABLE.

SunRay is not responsible for labor, transportation, and related costs incurred by the customer to make allegedly defective equipment available to the factory for inspection re-installation, lost profits or costs caused by interruption of service. SunRay is not responsible for loss or damage to products, owned by customer and located on SunRay premises, caused by fire or other casualties beyond SunRay control. This equipment is not to be used for anything other than its intended purpose as stated in this manual. For future reference, please list your system data before installing the pump.